С развитием индустрии услуг для домашних животных появились новые виды бизнеса, например груминг салоны, предоставляющие услуги стрижки питомцев; отели для животных, предоставляющих услугу передержки. Вместе с ними появились и новые профессии, например, грумер – парикмахер для собак и кошек, котоняня – няня для питомцев.
Кирилова Анна работает котоняней в федеральной сети отелей для питомцев Bookingcat в г. Краснодар.
Она с детства мечтала работать с животными. Работу котоняни получила случайно, о вакансии ей рассказала подруга. Анна работает в отеле с самого открытия, на ней «держится» все. По прошествии года работы, она считает, что это ее призвание.
Где же учат такой профессии?
Анна по первому образованию зоотехнолог, сейчас получает второе высшее образование по специальности ветеринарный врач. В первые дни было тяжело, многое не понятно, отель только начинал принимать первых пушистых постояльцев, но прошло время и в какой-то момент она осознала, что эта работа идеально ей подходит, ведь работа котоняни — это работа мечты.
Будни котонянь выглядят примерно одинаково. Рабочий день всегда начинается с уборки и кормления наших гостей. Затем идет непосредственно сама работа. Каждый день мы обрабатываем все брони и звонки, которые к нам поступают через разные каналы. А еще занимаемся заселением наших пушистых гостей, их комфортом, играем с ними, гладим, выгуливаем, выполняем все пожелания «двуногих владельцев» и четвероногих пушистиков, общаемся с клиентами. Вечером очередная уборка и кормление. Работа действительно не такая легкая, как может показаться, но что может быть лучше, чем проводить день с этими пушистиками. В офисе у моих подруг будни проходят намного скучнее, постоянные стрессы, а у нас программа на день – «пушистый антистресс». Большинство подруг мне завидует и часто приходят ко мне на работу в свободное время.
К нам в отель приводят множество различных животных, уникальных по своему характеру и с каждым есть своя интересная история. Многие вскоре возвращаются повторно и я помню всех в «мордаху», кличку, привычки, рацион питания, особенности характера.
Недавно к нам привели кошку не большого размера, и из-за этого она не могла запрыгивать на так понравившиеся ей полочки, поэтому во время уборки и дневных игр она использовала мою спину в качестве своего «личного лифта». Как такую не запомнить?
За все время работы к нам не раз приводили собак породы французский бульдог. Хоть все они были разные по внешности и характеру, связывало их одно, все обожали забирать перчатку во время уборки. Приходилось одной рукой отвлекать их игрушкой или чесать пузо, а другой убираться. Стандартной уборка у нас бывает редко.
А еще был такой интересный случай, когда владельцы забирали свою крыску Марфи, он очень им радовался, бегал по клетке, облизывал им руки и даже пытался вилять хвостом. Крысы декоративные действительно очень умные домашние животные, обладающие памятью и интеллектом. Владельцы его обожают, они покупали ему номер Люкс с видеонаблюдением и наблюдали за ним со своего смартфона 24/7 в поездке. У Марфи оказалась очень активная круглосуточная жизнь, о которой они ранее не догадывались.
Конечно, иногда бывают и такие ситуации, когда животное ведет себя агрессивно весь период пребывания у нас, но это не проблема. Мы знаем основы зоопсихологии и стараемся в период адаптации животного дать время ему освоится, почувствовать себя в безопасности. Ко всем можно найти подход, главное безусловная любовь к животным и к тому, что ты делаешь.
В любом случае, каким бы не выдался день, я очень люблю свою профессию. Люблю животных, ведь они все разные, у каждого целый мир внутри. Мне приятно создавать для них уют. Самое ценное слышать от владельцев “Мы к вам скоро вернемся”. Очень много искренне благодарных владельцев, понимание того, что твой труд важен и ценен дает ежедневную мотивацию. У нас очень много постоянных гостей и каждый раз я им искренне рада, как будто они приезжают ко мне в гости.
Анна Кириллова
Котоняня федеральной сети Bookingcat
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Unless there is something to talk about, he hardly says a word.Afterwards, Chu Heng asked to be released, and he wanted to bring Yu Shi and Zhao Ruyue back to Heng County.
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Feng Wencai lied to her and didn t love her as he said.
